Introduction
Welcome to 21 Betting. Our Privacy Policy is a commitment between us and you — a clear promise explaining how we collect, use, and protect your personal information.
21 Betting has earned the trust of thousands of betting enthusiasts across Bangladesh. To maintain that trust, we follow internationally recognized data protection standards. When you create an account, play slots, place bets, or download content on our platform, the information you provide is treated as a sacred responsibility.
Before reading this Privacy Policy, know this: we never sell your data to third parties. Your privacy is the foundation of our business.
What Information We Collect
21 Betting may collect the following information to provide a safe and reliable service:
- Personal Identity: Name, date of birth, national ID number (for KYC verification)
- Contact Information: Email address, mobile number
- Financial information: Payment methods, transaction history (stored with secure encryption)
- Device information: IP address, browser type, operating system
- Gaming activity: Bet history, game preferences, login timestamps
- Location data: Country & Region (for service eligibility verification)
We only collect the information needed to serve you in compliance with our Privacy Policy. Collecting excessive or irrelevant data is against our principles.
How Your Information Is Used
21 Betting uses the data it collects solely for the following purposes:
- Account creation and management, and identity verification
- Processing deposits, withdrawals, and transactions
- Providing customer support and resolving issues
- Sending promotions, bonuses, and special offers (with your consent)
- Ensuring platform security and preventing fraud
- Fulfilling legal obligations and cooperating with regulatory authorities
- Improving service quality and enriching the user experience
Your data will never be sold or transferred to advertisers or third parties. 21 Betting's Privacy Policy strictly prohibits this.
Cookies & Tracking Technologies
21 Betting uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. We use three types of cookies:
- Essential Cookies: Essential for login sessions and core platform functionality
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To understand site traffic and usage patterns (anonymous data)
You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working.
Data Security Measures
21 Betting uses industry-standard technology and practices to protect your personal information. Our security framework includes:
- SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL
- Firewall Protection: An advanced firewall system blocks unauthorized access
- Two-Factor Authentication (2FA): An additional layer of security for your account
- Regular Security Audits: Third-party security experts conduct regular system audits and testing
- Data Backup: Regular secure backups on encrypted servers
That said, no system on the internet can guarantee 100% security — so we strongly encourage you to use a strong password and never share your login credentials with anyone.
Your Rights
Under 21 Betting's Privacy Policy, you have the following rights:
- Right to access your data: The right to know what information we hold about you
- Right to Rectification: The right to correct inaccurate or outdated information
- Right to Erasure: The right to request deletion of your data under certain circumstances
- Right to Restrict Processing: The right to request restriction of data processing in certain circumstances
- Right to Withdraw Consent: The right to opt out of marketing communications at any time
To exercise these rights, contact our customer support team. We will process your request within the legally required timeframe.
Data Retention Period
21 Betting retains your data only for as long as necessary. Generally:
- All data is retained for as long as the account remains active
- Financial data may be retained for up to 5 years after account closure to meet legal requirements
- Transaction records are retained in accordance with regulatory authority guidelines
- Data is securely deleted once the required retention period has expired
Policy Changes
21 Betting may update this Privacy Policy as needed. For any significant changes, we will:
- We will send you advance notice to your registered email
- Display a clear notice on the platform
- Update the "Last Updated" date at the top of the policy
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
Quick Navigation
100% Data Protection
21 Betting adheres to international standards to protect your privacy.
Related Pages
Why 21 Betting's Privacy Policy Different?
Our commitment to protecting your data goes beyond words — we back it up with action.
End-to-end encryption
Every transaction and piece of personal data is protected with 256-bit SSL encryption — bank-grade security for your information.
No Data Sales
21 Betting never sells your personal information to third parties. Violating your privacy is strictly against our policy.
Transparent KYC Verification
Your identity verification process is fully transparent. Only the information that is strictly necessary is collected — nothing more.
24/7 Data Monitoring
Our security team monitors your account around the clock, 24/7. Any unusual activity is detected and acted on immediately.
User Controls
You have full control over your data. View, correct, or request deletion of your information at any time.
Regular Security Audits
Independent third-party cybersecurity experts conduct regular audits of 21 Betting's systems. We stay up to date at all times.
General FAQ
Answers to the most frequently asked questions about our Privacy Policy.
Join a Trusted Platform Today
Enjoy the best betting experience with your data kept secure. Registering with 21 Betting is completely safe and straightforward.